TELAX

Our focus at Telax is to help Communications Service Providers (CSPs) get into the cloud contact center game by forming strategic partnerships that enhance a CSP’s competitive profile. We seamlessly integrate with business products & services to make our contact center offering a true success for both our partners and their business customers. We provide training, knowledge, tools, resources and ongoing support. We also don’t make money unless our partners do - the true definition of a pa... rtnership! ADVANTAGE FOR SERVICE PROVIDERS At Telax, we not only provide our technology, we provide embedded human capital. In other words, we don’t set up our technology solution and leave service providers to fend for themselves. We have a dedicated team - the A-Team - that will work hand-in-hand with business customers to ensure everything is running smoothly. BENEFIT FOR BUSINESS CUSTOMERS When it comes to technology, it’s just a matter of time before something requires troubleshooting. Telax’s integrated call center solution takes the guesswork, confusion, and back-and-forth out of resolving a problem between multiple service providers. Business customers make one call to articulate an issue and the troubleshooting can begin. PEOPLE POWERED TO THE CORE We pride ourselves on superior customer service with a smile. Our company culture breeds laughter, happiness, and enjoying the workplace. Partners and business customers are treated the same way! The result is a better customer experience today and a better organization tomorrow. And Everybody's Happy.™ Reach out today to learn more. Call 1.888.808.3529!