SORRY AS A SERVICE

Sorry As A Service are Customer retention platform that enables businesses to send apologies, measure, track and optimise their retention activities and reduce churn. They help companies to predict churn when a customer complaints or has an issue, and then suggest the most effective actions for the agent to take to rebuild the relationship in order retain the client. They integrate with CRMs either through a browser plugin, or directly with an API. Their network of local apology partners in Europe - chocolateries, restaurants and flower shops enables companies to dispatch personalised apologies quickly and cost efficiently.