SENTISUM

SentiSum provides an OmniChannel analytics solution leveraging state of the art Artificial Intelligence (AI) and Natural Language Processing (NLP) capabilities enabling customers to accelerate customer intelligence within their business. SentiSum enables businesses worldwide to measure and understand their customer experience at a granular level. Our cloud-based platform connects and understands customer moments across the business to accelerate and action insight in the moments that matter. SentiSum helps improve the customer experience reducing churn, improving sentiment and improving loyalty. SentiSum offers the competitive advantage to businesses that want to know when and where their customers, and their competitors, have challenges in offering a superior experience.