AFTERSALE (FORMERLY SEND4)

aftersale seeks to improve the quality of service perceived by the Brazilian consumer by solving complex problems simply. It connects branded consumers through interfaces in an omnichannel concept, increasing logistics and fulfillment efficiency and eliminating customer experience gaps in the process of exchanging and returning purchases. Consumers gain in convenience, advantages and much less effort to secure their right. Business gains in operating savings, customer retention, increased average ticket purchase, increased satisfaction and improved reputation. It serves major clients in the Fashion and Accessories, Cosmetics and Beauty, Professional Products, and Home and Decoration segments.