OPINATOR

Whether you want to listen to your customers or measure their experiences, you need a NEW way to interact with them in the digital world. OPINATOR’ generates highly visual, easy, and FUN customer interaction designs proven to maximize response rates in VoC, NPS, and CEM programs, while helping you build a stronger emotional link with your customers. Because each customer is unique, you need to act immediately and accordingly on each interaction, regardless of if they are telling you how much... they love you or that you need to improve. OPINATOR’s Real-Time Decisioning System (RTD) enables you to build smarter and more relevant interactions by replying instantly to each customer with the perfect response in every situation, and generate unique customer journeys to build unforgettable experiences. Customers will expect a reaction, and they won't wait for you to act for long. With OPINATOR’s Advanced Analytics and Close the Loop System you will gather the insights you need in real-time to react instantly, delight your customers and increase their satisfaction and loyalty. We are trusted by large companies in 16 different time zones.More