CINNOX

cinnox-logo

As Member of M800 Group Limited, CINNOX is a total experience SaaS platform that elevates customer and staff experiences with innovative omnichannel engagement and analytics solutions. It helps businesses to CONNECT, ORCHESTRATE, and securely EVALUATE all of their customers’ conversational interactions to deliver seamless humanized customer engagement that delights and exceeds expectations. Elevate Customer Experiences: •Engage customers on any channel they prefer at any time •Improve fir... st time resolution by matching questions with expertise •Reduce wait times through automation and “always on” support at every touchpoint •Offer seamless switching between chat, voice and video to adapt responses •Ensure staff are always knowledgeable through intent data and analysis Optimise Employee Experiences: •Collaborate and escalate efficiently to facilitate timely resolution of complex customer enquiries •Analyse interaction data to improve team performance and actionable business strategies

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CINNOX

Social Links:

Industry:
Analytics Collaboration Customer Service SaaS Unified Communications VoIP

Founded:
2021-01-01

Address:
Hong Kong, Hong Kong Island, Hong Kong

Country:
Hong Kong

Website Url:
http://www.cinnox.com

Total Employee:
101+

Status:
Active

Contact:
852 3472 0947

Email Addresses:
[email protected]

Technology used in webpage:
SPF Font Awesome Domain Not Resolving Apache Microsoft Exchange Online Amazon Office 365 Mail IPv6 Microsoft Azure DNS US Privacy User Signal Mechanism



Current Advisors List

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Peter Chan Founder @ CINNOX
Board_member

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Raymond Cheung Co-Founder @ CINNOX
Board_member
2007-01-01

Current Employees Featured

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Brian Wong
Brian Wong Investor Relations @ CINNOX
Investor Relations
2021-11-15

Founder


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Peter Chan

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Raymond Cheung

Official Site Inspections

http://www.cinnox.com Semrush global rank: 319.73 K Semrush visits lastest month: 193.83 K

  • Host name: ec2-18-167-79-123.ap-east-1.compute.amazonaws.com
  • IP address: 18.167.79.123
  • Location: China
  • Latitude: 34.7725
  • Longitude: 113.7266
  • Timezone: Asia/Shanghai

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