INSTANT OPINION

Instant Opinion has developed a platform that enables service providers to connect with their customers while they are still experiencing their service, in private. Customers can give real-time feedback that is delivered to the service provider instantly, so the service provider can take immediate action, resolving customer issues before they are broadcast on social media. Instant Opinion also offers their “QnA” product which allows conference delegates to submit questions at events as they think of them. All approved questions are displayed on screen during a Q&A session, improving delegate engagement and creating a new premium sponsorship opportunity for event organisers.