IDIOMATIC

Idiomatic believes that if you can listen to your customers at scale, you will make better business decisions. Its voice-of-customer platform helps companies do just that, by using AI to identify and track all issues and trends that customers bring up in customer support inquiries, NPS survey responses, and app reviews. Idiomatic quantifies those granular issues so that their clients have clear, data-driven criteria for prioritizing resources in order to improve their products or services. Beloved companies like Pinterest, Slack, Instacart, and Disney rely on Idiomatic.