HEEDBOOK

heedbook-logo

First AI-based software for evaluating customer satisfaction in real-time. During customer interactions, Heedbook receives video and audio streams from an employeeโ€™s webcam, analyzes the customerโ€™s emotions, the content of the conversation with the employee and offers a complete range of services to measure overall customer satisfaction with the quality of service. The system also allows to rank employees according to service quality and workload, to analyze which phrases cause positive or negative customer reactions, to control scripts adherence. The usage of service allows to significantly increase the efficiency of service quality management through minimal maintenance costs.

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HEEDBOOK

Social Links:

Industry:
Artificial Intelligence Cloud Computing Facial Recognition Information Technology Internet Internet Of Things Software Speech Recognition

Founded:
2017-02-18

Address:
Moscow, Moscow City, Russian Federation

Country:
Russian Federation

Website Url:
http://www.heedbook.com

Total Employee:
11+

Status:
Closed

Contact:
+1 (424) 442 3173

Email Addresses:
[email protected]

Total Funding:
1.5 M USD

Technology used in webpage:
Domain Not Resolving Amazon ReCAPTCHA GoDaddy DNS AWS Global Accelerator Microsoft Ajax Content Delivery Network


Current Employees Featured

dmitry-romanov_image

Dmitry Romanov
Dmitry Romanov CEO @ Heedbook
CEO
2017-01-01

Founder


dmitry-romanov_image

Dmitry Romanov

Investors List

timur-unarokov_image

Timur Unarokov

Timur Unarokov investment in Seed Round - Heedbook

igor-baranovsky_image

Igor Baranovsky

Igor Baranovsky investment in Seed Round - Heedbook

Newest Events participated

world-summit-ai-amsterdam-2018_event_image Participated in World Summit AI Amsterdam 2018 on 2018-10-10 as sponsor

Official Site Inspections

http://www.heedbook.com

  • Host name: aec037177372cc6cd.awsglobalaccelerator.com
  • IP address: 15.197.225.128
  • Location: United States
  • Latitude: 37.751
  • Longitude: -97.822
  • Timezone: America/Chicago

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