GLOBAL MICRO SOLUTIONS

Global Micro is a Johannesburg based managed services firm that specialises in cloud computing services to small, medium and enterprise businesses. The company was formed in 1990 by JJ Milner and a group of highly-skilled, passionate, and tech-savvy entrepreneurs. Today, it is one of most experienced providers of cloud services to businesses in South Africa and beyond. It is trusted by over 18 000 businesses to provide integrated cloud and on premise solutions. Backed by top-pedigree skills ... and an empowered channel ecosystem, Global Micro has collaborated with the world’s leading technology firms for over a decade and leverages the very best technology from International partners to tailor services to the African experience. Global Micro is regarded as a centre of excellence for the Africa and Middle East regions owing to the long-term, personal relationships with, and investment in, its partners and clients, large and small. Leveraging relevant, holistic and integrated IT solutions – offered as a service and hosted in the cloud – Global Micro works closely with its clients to understand their business needs and provides expert consultation on how technology can help them succeed and better serve their customers. Building on existing infrastructure with layered solutions, Global Micro products and services include, but are not limited to: • Hosted email • Data backup and protection • Data management • Network security • IT support • Content management • Streamlined, efficient business systems, such as recurring billing, improved revenue models and subscription services Global Micro solutions are developed in specialised labs by the industry’s best talent. A significant amount of time is spent on testing and refining new products before they are taken to market, where they successfully address specific needs and add value. Global Micro’s solutions are 100% customisable, and effortlessly scale and adapt to a business’ changing requirements. Global Micro takes its products to market in two ways – through a high-touch channel delivery model, and through a direct approach to enterprises. Global Micro places great emphasis on its channel investment, equipping its partners with high-level skills, confidence and knowledge to enable them to have the cloud conversation with their customers while adding specific industry expertise. Channel partners are assured of business success offered by Global Micro’s unique products and consistent mentoring and coaching. Global Micro thrives on opportunities presented by companies who are dealing with a unique business need or challenge that has not been met by existing solutions. This provides room to push the boundaries and inform its product development strategy. This way, its professional skills are tested, its products are improved, and, ultimately, the end-customer benefits. The fruits of these challenges are transferred to mainstream products that support scale-outs and transform businesses. Together with a network of engaged resellers, Global Micro have been recognised as Microsoft’s South African Hosting Partner of the Year for three years in succession and in 2013 as a Worldwide Hosting Partner Finalist.