HELLODONE

HelloDone automates digital messaging channels, like WhatsApp, for online retailers. HelloDone enables a transformational customer experience for retail brands by orchestrating automatic, natural conversations across any and all digital messaging channels. Our platform combines digital channel capabilities (chat-bots, skills, dynamic content etc), deep data/insight (client/3rd party/proprietary) alongside a single, rich view of the customer to orchestrate truly valuable dialog, enable real customer engagement and reduce service costs. Our platform should be considered the orchestration layer to ensure engagement, minimising "chat-bots silos" and enhancing customer value.