BIZRATE INSIGHTS

For over 20 years, Bizrate Insights has provided actionable consumer insights, advanced analytics and competitive benchmarks to more than 6,000 retailers worldwide. Its Voice of Customer solutions for online buyers, site abandoners, in-store shoppers and call centers provide in-depth customer sentiment and attitudinal data to help organizations gain a new understanding of their customers’ wants and needs. Companies can collect and analyze consumer feedback, ratings and reviews at no cost, with upgraded subscription levels for customized surveys and advanced reporting. In addition to its feedback solutions, Bizrate Insights delivers eCommerce insights for industry analysts and partners through its proprietary panel of over 6,000,000 participants.