BACKYARD

Backyard specializes mainly in AI and big data analytics. They gather and analyze big data such as text, voice customer engagement activities from external data sources, and internal data through machine learning and natural language processing technologies. Their solutions can be implemented on the cloud and can be integrated with external platforms, e.g., databases and dashboards, through application program interfaces. Their product highlight in software accelerates as well as increases the most accurate and up-to-date accuracy of analytics information. It also provides and analyzes online voice functions, including reputation management, social media network analysis, public relations, customer relationship management, and campaign planning and management.