B-GUEST

B-Guest is a Guest Engagement Platform that has been designed to shorten the distance between hotels and guests, connecting them in the best possible way. It provides a set of innovative services for hotels, fully integrated with their PMS's, helping them reduce costs, increase revenues and make guests happier: - Check-In: automate all check-in manual processes (online and at reception desk) and cut all the paper used, allowing hotels to save money and time as well as to provide a more ... ecological service; - Check-Out: allow guests to bypass reception increasing their satisfaction while decreasing workload at front desk. - In-Stay Marketing Campaigns: automate all communications with guests, via multichannel (e-mail, sms, push notifications and FB Messenger) either to up-sell either to provide relevant information - Mobile Concierge: allow hotel guests to see all hotel's services and request them trough a native app (iOS / Android), a web app and a bot. - Ratings: allow guests to provide real time feedback about hotel's services and avoid bad reviews on social mediaMore