ASTEA INTERNATIONAL

Astea International develops, markets, and supports service management software solutions, which are licensed to companies that sell and service equipment, and/or sell and deliver professional services. The company's solutions are used in industries, such as information technology, medical devices, and diagnostic systems, industrial controls and instrumentation, retail systems, office automation, imaging systems, facilities management, telecommunications, and other industries with equipment sale... s and service requirements. It provides customers with a range of professional consulting, training, and customer support services to implement its products and integrate them with other corporate systems, such as back-office financial and enterprise resource planning applications. It maintains and supports its software over its installed life cycle. During the year ended December 31, 2011, it launched Alliance Mobile Universal to deliver enterprise functionality optimized for the devices.More