ACORDO FECHADO

Acordo Fechado is a platform created to solve problems of consumption in large scale in Brazil between consumers and companies, avoiding that any problem is brought to the Judiciary. And even when there is already a judicial process underway, one party may call the other party to the dialogue and finally deal with it through an agreement with the participation of a mediator or conciliator. Through the use of the platform, in addition to allowing a balanced dialogue between the parties, it will b... e possible, through the data generated in the system, to establish a program of prevention, treatment and reduction of consumer disputes, and it is possible to answer the following questions: treat and reduce consumer disputes? How to locate conflicts - where are they? What were its origins - the causes that led to the dispute? What is the cost of these direct and indirect demands? Trust Acordo Fechado, the best solution is to dialogue.More