XTAQ

XTAQ Limited engages in the development, manufacture, and distribution of business performance measurement solutions for organizations in the United Kingdom. The company provides Nuqleus 3D, an operational intelligence tool that automates data capture from tasks being performed by back-office and transaction service staff through its ‘discover, analyze, and improve’ methodology. It also offers solutions for activity based costing, activity value analysis, call reduction, capacity planning, ... contact value analysis, customer experience and financial management, first call resolution, performance measurement, process improvement, resource utilization, sales conversion, and workflow control. In addition, the company provides classroom-based training courses; managed implementation services; and helpdesk support services, as well as offers consulting services in the areas of practice review, deployment assessment, technical installation verification, case tracking design and configuration, dashboard reporting solutions, and timesheet design and configuration. It serves customers in banking, mortgages, building societies, insurance, and lending and finance, as well as government, telecoms, outsourcing, and utilities markets. More