WITNESS SYSTEMS
Witness Systems (NASDAQ: WITS) provides the contact center industry's first integrated performance optimization software suite to help global enterprises capture customer intelligence and optimize workforce performance. The browser-based eQuality(R) software is comprised of compliance, high-volume and business-driven recording solutions for customer contact centers and IP telephony, as well as performance analysis and actionable learning applications. The closed-loop suite enables companies to c... apture and retrieve, learn and train, and report and analyze customer interactions and back office transactions to develop staff, increase revenue, reduce costs, and achieve greater customer retention and loyalty. An integrated business consulting, implementation and training methodology provides services to support an effective, rapid deployment of eQuality that enables organizations to maximize their return on investment.
WITNESS SYSTEMS
Social Links:
Industry:
Analytics Consulting Consumer Electronics Information Technology Software
Founded:
1988-01-01
Address:
Melville, New York, United States
Country:
United States
Website Url:
http://www.witness.com
Total Employee:
501+
Status:
Closed
Contact:
+44 (0) 845-843-7333
Email Addresses:
[email protected]
Technology used in webpage:
SPF Microsoft Exchange Online Microsoft Azure DNS WP Engine CenturyLink Cisco Ironport Cloud UltraDNS Neustar
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2004-12-17 | Blue Pumpkin Software | Blue Pumpkin Software acquired by Witness Systems | 75 M USD |
Official Site Inspections
http://www.witness.com
- Host name: 23.185.0.3
- IP address: 23.185.0.3
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
