WATERMARK CONSULTING

Watermark is a customer experience consultancy. They help companies impress their customers and inspire their employees, creating brand experiences that drive loyalty and growth. The philosophy behind Watermark is simple: With every interaction, businesses win or lose share. Each touchpoint – be it with consumers, sales intermediaries, or even employees – presents an opportunity to either build brand loyalty or erode it. From sales activities to service encounters, from live interactions to written communications, from employees to consumers – whatever the audience, whatever the touchpoint, they help you make an impression that’ll take your business to new heights.

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