USER REPLAY

user-replay-logo

UserReplay tracks every userโ€™s journey and using a sophisticated event-flagging system uncovers previously impossible or extremely difficult-to-uncover problems with their customersโ€™ websites that can lead to targeted UX improvements with directly measurable uplifts in conversion rates. UserReplay identifies all the main categories of conversion barriers: usability problems, confusing business logic, technical problems and performance problems and enables these problems to be prioritised by analysing their impact on conversion and sales. UserReplay can also be used to enhance customer service, prevent fraud and recover abandoned baskets. It is used by over 20 leading brands in the UK, Continental Europe and the US including US retailers Crate and Barrel and HH Greg.

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USER REPLAY

Social Links:

Industry:
Customer Service Software Technical Support

Founded:
2009-01-01

Address:
Morristown, New Jersey, United States

Country:
United States

Website Url:
http://www.userreplay.com

Total Employee:
11+

Status:
Active

Contact:
+114159550502

Email Addresses:
[email protected]

Total Funding:
10.33 M USD

Technology used in webpage:
SPF Domain Not Resolving Amazon Google Apps For Business Google Maps Google Maps API Amazon Virginia Region Amazon Route 53 Google Maps For Work


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ikangai-logo

IKANGAI

IKANGAI is a digital business transformation and mobile customer engagement company.


Current Advisors List

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Julie Silvester Board Observer @ User Replay
Board_observer

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Charles Nicholls Board Advisor @ User Replay
Advisor
2021-01-01

julian-carter_image

Julian Carter Board Observer @ User Replay
Board_observer
2013-09-01

adrian-lloyd_image

Adrian Lloyd Board Member @ User Replay
Board_member

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Damien Lane Board Observer @ User Replay
Board_observer

Current Employees Featured

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Gerry Widmer
Gerry Widmer CEO @ User Replay
CEO

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James Devonport Wood
James Devonport Wood Chief Product Officer @ User Replay
Chief Product Officer

Founder


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Bob Winder

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John Thompson

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Phil Smith

Investors List

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Longwall Venture Partners

Longwall Venture Partners investment in Series B - User Replay

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Episode 1

Episode 1 investment in Series B - User Replay

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EC1 Capital

EC1 Capital investment in Series B - User Replay

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The FSE Group

The FSE Group investment in Series B - User Replay

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EC1 Capital

EC1 Capital investment in Series A - User Replay

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Episode 1

Episode 1 investment in Series A - User Replay

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LocalGlobe

LocalGlobe investment in Series A - User Replay

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The FSE Group

The FSE Group investment in Series A - User Replay

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The FSE Group

The FSE Group investment in Seed Round - User Replay

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Thames Valley Berkshire Growth Loan Scheme

Thames Valley Berkshire Growth Loan Scheme investment in Seed Round - User Replay

Newest Events participated

in-analytics-conference-2015_event_image Participated in IN Analytics Conference 2015 on 2015-10-15 as sponsor

Official Site Inspections

http://www.userreplay.com

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