Organizations in Customer Service
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PolyAI PolyAI develops a machine learning platform for conversational artificial intelligence. |
Artificial Intelligence, Call Center, Customer Service, Enterprise Software, Machine Learning, Software | London, England, United Kingdom |
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Mavenoid Mavenoid develops an AI-driven product support and troubleshooting platform for hardware companies. |
Artificial Intelligence, Customer Service, Hardware, Industrial Automation, Technical Support | Stockholm, Stockholms Lan, Sweden |
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Forethought Forethought provides customer service solutions that transform the customer experience with human-centered AI. |
Artificial Intelligence, Customer Service, Enterprise Software, Machine Learning, SaaS | San Francisco, California, United States |
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Carbyne Carbyne is a real-time emergency communication platform that provides public safety technology for emergency infrastructure. |
Communications Infrastructure, Contact Management, Customer Service, Information and Communications Technology (ICT), Information Technology, Public Safety, Unified Communications | New York, New York, United States |
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SiteMinder SiteMinder is the world's leading open hotel commerce platform and a AU$1 billion business used by 33,000+ hotels across 150 countries. ASX:SDR |
Customer Service, E-Commerce, Enterprise Software, Hotel, Information Technology, SaaS, Software | Sydney, New South Wales, Australia |
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Yellow.ai Yellow.ai is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. |
Artificial Intelligence, Customer Service, Enterprise Software, Information Technology, Software | San Mateo, California, United States |
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Zendesk Zendesk is a customizable customer service platform. NYSE:ZEN |
Customer Service, Enterprise Software, SaaS, Software | San Francisco, California, United States |
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ConverseNow ConverseNow develops a personalized and natural two-way conversation platform for the restaurant ordering experience. |
Artificial Intelligence, Customer Service, Food and Beverage, Machine Learning, Natural Language Processing, Software | Austin, Texas, United States |
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Medallia Medallia provides SaaS platform focused on customer experience management. NYSE:MDLA |
Analytics, Customer Service, Enterprise Software, SaaS, Text Analytics | San Francisco, California, United States |
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Cart.com Cart.com is the commerce company helping brands sell everywhere and scale infinitely. |
Analytics, Customer Service, E-Commerce, E-Commerce Platforms, Logistics, Software | Austin, Texas, United States |
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Careem Careem develops an app that helps commuters in Dubai find cars for hire. |
Customer Service, Logistics, Public Transportation, Ride Sharing, Transportation | Dubai, Dubai, United Arab Emirates |
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Litera Litera is an end-to-end provider of document lifecycle and transaction management solutions. |
Computer, Customer Service, Document Management, Education, Innovation Management, Legal, Legal Tech, Software | Chicago, Illinois, United States |
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Litera Litera is an end-to-end provider of document lifecycle and transaction management solutions. |
Computer, Customer Service, Document Management, Education, Innovation Management, Legal, Legal Tech, Software | Chicago, Illinois, United States |
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Fastforward.ai FastForward.ai is a social media engagement and commerce platform company |
CRM, Customer Service, Internet | Mountain View, California, United States |
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Magic Magic provides a 24/7 SMS based on-demand personal assistant service. |
Apps, Artificial Intelligence, B2B, Customer Service, Messaging, Mobile, Outsourcing, Task Management, Virtual Assistant | San Francisco, California, United States |
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Chorus.ai Chorus.ai is an AI conversation intelligence cloud platform for sales team that can transform conversations into data and insights. |
Analytics, Artificial Intelligence, Big Data, Customer Service, Information Technology, Machine Learning, Sales, Software | San Francisco, California, United States |
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Birdeye Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. |
Consumer Reviews, Customer Service, Lead Generation, Marketing, SaaS | Palo Alto, California, United States |
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Five9 Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. BMV:FIVN |
Call Center, Customer Service, Enterprise Software, SaaS, Sales | San Ramon, California, United States |
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TaskUs TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers. NASDAQ:TASK |
Call Center, Customer Service, Outsourcing | Santa Monica, California, United States |
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Global Blue Global Blue provides tax-free shopping and currency processing services in 51 countries. NYSE:GB |
Customer Service, Finance, Financial Services, Marketing, Shopping | Eysins, Geneve, Switzerland |
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H&M H&M Clothing Company is a Swedish multinational retail-clothing company, known for its fast-fashion clothing for men and women. STO:HM-B |
Customer Service, Fashion, Retail | Stockholm, Stockholms Lan, Sweden |
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Optimizely Optimizely is a digital experience platform that helps unlock digital potential. |
Advertising, Contact Management, Content Marketing, Customer Service, Data Integration, Data Visualization, Developer Tools, Internet, SaaS, Web Design | New York, New York, United States |
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RBL Bank RBL Bank is one of India’s fastest growing scheduled commercial banks. NBO:RBLBANK |
Banking, Customer Service, Finance, Financial Services, FinTech | Kolhapur, Maharashtra, India |
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Rocketlane Rocketlane builds a unified workspace that enables customers to collaborate on onboarding projects. |
Collaboration, Customer Service, Information Technology, Project Management, SaaS | Walnut, California, United States |
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Gladly Gladly is reinventing customer service with a customer service platform. |
Computer, Customer Service, Information Technology, SaaS, Software, Technical Support | San Francisco, California, United States |
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Ushur Ushur is a cloud-based AI company that automates service workflows in both the backend process and conversational interfaces. |
Artificial Intelligence, Cloud Management, Customer Service, Information Technology, Internet, Machine Learning, Natural Language Processing, SaaS, Software | Santa Clara, California, United States |
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AuditBoard AuditBoard is the leading cloud-based platform transforming how enterprises manage risk. |
Cloud Data Services, Compliance, Computer, Customer Service, Information Technology, SaaS, Software | Cerritos, California, United States |
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HMD HMD designs and manufactures mobile phones. |
Consumer Electronics, Customer Service, Manufacturing, Mobile Devices, Product Design | Helsinki, Southern Finland, Finland |
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Totango Totango is a customer success company that develops a platform to track customer engagement and referrals. |
Analytics, Customer Service, Information Technology, Internet of Things, SaaS | Redwood City, California, United States |
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AfterShip We help e-commerce businesses grow and make buying and selling accessible to everyone, everywhere. |
Customer Service, E-Commerce, SaaS, Shipping | Tsuen Wan, New Territories, Hong Kong |
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Breeze Airways Breeze Airways is a new airline that builds something brand new and really special for guests. |
Air Transportation, Customer Service | Salt Lake City, Utah, United States |
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Assembled Assembled is a workforce management platform that helps modern organizations scale customer support teams. |
Customer Service, Information Technology, Scheduling, Software | San Francisco, California, United States |
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Lightspeed Lightspeed offers clients access to our proprietary order execution system, Lightspeed Trader, real time risk and margin management |
Customer Service, Finance, Financial Services, FinTech, Retail, Software | New York, New York, United States |
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App.io App.io streams your mobile apps from the cloud to any device. |
Android, Customer Service, Enterprise Software, Internet, Mobile, SaaS | San Francisco, California, United States |
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Jio Haptik Accelerating the world’s transition to Conversational Commerce. |
Artificial Intelligence, Customer Service, Machine Learning, Messaging, Real Time, Software | Mumbai, Maharashtra, India |
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EPaylater ePaylater gives customers the option to ‘buy now and pay later’ on online portals with just one click. |
Customer Service, E-Commerce, Financial Services, FinTech, Internet, Online Portals, Payments, Software | Mumbai, Maharashtra, India |
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Quiq Quiq is a customer service messaging platform that allows brands to engage with customers easily, across digital messaging channels. |
Customer Service, Enterprise Software, Messaging, Productivity Tools | Bozeman, Montana, United States |
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Afiniti Afiniti uses AI to identify and predict patterns of behavior to improve the quality of interpersonal interactions for businesses |
Analytics, Artificial Intelligence, Big Data, Customer Service, Enterprise Software, Machine Learning | Hamilton, Hamilton, Bermuda |
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CAPTRUST CAPTRUST Financial Advisors offers wealth management and retirement plan consulting services to individuals. |
Consulting, Customer Service, Financial Services, Retirement, Wealth Management | Raleigh, North Carolina, United States |
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AnyDesk AnyDesk is a remote desktop application. |
Apps, Customer Service, Information Technology, Software | Stuttgart, Baden-Wurttemberg, Germany |
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Mint House Mint House is a tech-enabled hotel company that provides a unique experience, offering the feel of a high-end hotel. |
Customer Service, Hospitality, Hotel, Travel | New York, New York, United States |
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Auronix Auronix offers services in the field of communications platform as a service (CPaaS). |
Contact Management, Customer Service, Messaging, Mobile, PaaS, SMS, Software, Telecommunications | Miguel Hidalgo, Distrito Federal, Mexico |
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Capacity Capacity is an AI-powered helpdesk that automates support for customers and employees. |
Artificial Intelligence, Customer Service, Information Services, Machine Learning, Natural Language Processing, SaaS, Software | Saint Louis, Missouri, United States |
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Cogito Cogito enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence. |
Artificial Intelligence, CRM, Customer Service, Machine Learning, Sales Automation, Software | Boston, Massachusetts, United States |
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Skit Augmented Voice Intelligence Platform that helps businesses modernize their contact centers and CX. |
Artificial Intelligence, Call Center, Customer Service, Internet, Internet of Things, Machine Learning, Natural Language Processing, SaaS, Software, Speech Recognition | Bangalore, Karnataka, India |
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Assent Inc. Assent Inc. provides cloud-based SaaS solutions for product compliance, trade compliance and ESG. |
Customer Service, Information Technology, SaaS, Supply Chain Management | Ottawa, Ontario, Canada |
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Planhat Planhat is a customer platform built to give insights, manage workflow and drive customer experience. |
Analytics, B2B, CRM, Customer Service, Enterprise Software, Information Technology, SaaS | Stockholm, Stockholms Lan, Sweden |
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Ujet.cx UJET, Inc. is the world’s first and only CCaaS 3.0 cloud contact center provider. |
Call Center, Communications Infrastructure, Customer Service, Enterprise Software, Information Technology, Software, Telecommunications | San Francisco, California, United States |
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Cashkaro Cashkaro is a coupons and cashback site rewarding customers for visiting online retailers through their site. |
Coupons, Customer Service, E-Commerce, Internet, Retail | Gurgaon, Haryana, India |
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OneOrder One Order delivers exceptional produce, custom cuts of meat, high-quality seafood, and imported foods offering an array of global flavors. |
Catering, Customer Service, Food Delivery | Cairo, Al Qahirah, Egypt |
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Gorgias Gorgias is a multi-channel helpdesk integrated for online and e-commerce merchants. |
Computer, Customer Service, E-Commerce, Software | San Francisco, California, United States |
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Clickatell Clickatell focuses on a global mobile messaging API for mobile engagement and payments. |
CRM, Customer Service, E-Commerce, Messaging, Mobile Payments, SMS, Telecommunications | Redwood City, California, United States |
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Netomi An AI-first customer service platform that enables companies to deliver the highest quality customer experiences. |
Artificial Intelligence, Customer Service, Digital Marketing, Enterprise Software, Machine Learning, SaaS, Software | San Francisco, California, United States |
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Acquire Acquire is a unified customer engagement platform that brings all communication, interactions, channels, and tools under one roof. |
Customer Service, Marketing, Messaging, SaaS, Sales, Software | San Francisco, California, United States |
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Dixa Dixa is a conversational customer engagement software that connects brands with customers through real-time communication. |
Artificial Intelligence, CRM, Customer Service, Enterprise Software, SaaS | Copenhagen, Hovedstaden, Denmark |
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Sutherland Sutherland is a digital transformation company. |
Consulting, Customer Service, Information Technology, Outsourcing | Pittsford, New York, United States |
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Avoma Avoma is the all-in-one AI Meeting Assistant for working remotely. |
Analytics, Artificial Intelligence, Customer Service, Machine Learning, Sales, Software | Palo Alto, California, United States |
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HYP3R We are HYP3R. Our innovations help top marketers acquire high-value travelers directly and at scale. |
CRM, Customer Service, Digital Marketing, Enterprise Software, Location Based Services, Marketing, Marketing Automation, Social CRM, Social Impact, Social Media Advertising, Social Media Management, Social Media Marketing | San Francisco, California, United States |
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Simplr Excellent outsourced customer support for companies that care about their brand. |
Customer Service, Internet | San Francisco, California, United States |
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Boundless Boundless provides immigrants with the tools, information, and personalized support to navigate their immigration journey. |
Customer Service, Document Management, Document Preparation, Legal | Seattle, Washington, United States |
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Postpay Buy Now. Pay Later. Zero Interest. Zero Fees. |
Customer Service, Financial Services, Payments | Dubai, Dubai, United Arab Emirates |
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ELEME ELEME local lifestyle platform that mainly engaged in online take-out, new retail, instant delivery and catering supply chain. |
Customer Service, Delivery Service, E-Commerce, Food Delivery, Internet, Service Industry | Putuo, Shanghai, China |
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Help Scout Help Scout gives growing businesses everything they need to deliver world-class customer support in one simple, scalable platform. |
Customer Service, Email, Internet, Software, Technical Support | Boston, Massachusetts, United States |
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MaestroQA MaestroQA is a software company that offers quality assurance and coaching software for customer care teams. |
Call Center, Customer Service, SaaS, Software | New York, New York, United States |
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Pathlight Pathlight is a developer of a platform designed for managers to be more effective. |
Customer Service, Enterprise Software, Internet, Sales, Software | San Francisco, California, United States |
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Lithium Technologies Lithium builds community and social media management software that helps the world's best brands connect with customers on digital channels. |
Communities, Customer Service, E-Commerce, Internet, SaaS, Social CRM, Social Media, Social Media Management, Social Media Marketing, Software | San Francisco, California, United States |
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Onsitego Onsitego is a customer service company for device and appliance repairs. |
Consumer, Consumer Electronics, Consumer Goods, Customer Service, Information Technology, InsurTech, Mobile, Professional Services, Software | Mumbai, Maharashtra, India |
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EazyDiner EazyDiner provides a guide to eating out that offers insider tips, exclusive and expert reviews by top critics. |
Customer Service, E-Commerce, Food and Beverage, Hospitality, Lifestyle, Restaurants, Service Industry | Delhi, Delhi, India |
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Elloe We help small businesses build strong customer relationships through the world's most popular messaging apps. |
Customer Service, SaaS, Software | San Mateo, California, United States |
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Coupang Coupang offers an e-commerce platform that is powered by innovative technology and operations. NYSE:CPNG |
Customer Service, E-Commerce, Internet, Retail | Seoul, Seoul-t'ukpyolsi, South Korea |
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Infovista InfoVista provides a unified platform for network performance, application performance, and SLA management. |
Customer Service, Enterprise Software, Information Technology, Professional Services, Software | Massy, Ile-de-France, France |
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Helpshift Helpshift is a conversational customer service platform that leverages AI, bots, and messaging-based communication. |
Artificial Intelligence, CRM, Customer Service, Internet, Mobile, SaaS | San Francisco, California, United States |
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Bolt Bolt facilitates the pickup, storage, and return of customer belongings on schedule. |
Commercial, Customer Service, Transportation, Warehousing | Toronto, Ontario, Canada |
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Wrench Wrench is an online fleet management and maintenance platform that provides auto repair services. |
Customer Service, Service Industry, Software, Transportation | Seattle, Washington, United States |
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Zipari Zipari is a company developing a customer experience platform designed specifically for health insurance. |
CRM, Customer Service, Health Care, Health Insurance, InsurTech, Software | Brooklyn, New York, United States |
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Catch Co. Catch Co. creates products, content, and experiences for the modern angler. |
Customer Service, E-Commerce, Recreation, Sporting Goods, Subscription Service | Chicago, Illinois, United States |
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IMerit iMerit enriches and annotates the data that powers algorithms in Machine Learning, Computer Vision, and Natural Language Processing. |
Analytics, Artificial Intelligence, Computer Vision, Crowdsourcing, Customer Service, Image Recognition, Machine Learning, Natural Language Processing | Los Gatos, California, United States |
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Veterinary Emergency Group Veterinary Emergency Group provides animals and their families with timely medical care for acute problems at times when pets need it. |
Customer Service, Emergency Medicine, Health Care, Pet, Veterinary | White Plains, New York, United States |
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Solvvy Solvvy is a machine learning startup that reinvents the customer experience by delivering a better self-service platform. |
Artificial Intelligence, Customer Service, Information Technology, Internet, Machine Learning, SaaS | San Mateo, California, United States |
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Boast Boast is a fintech platform that helps companies identify, claim, and finance R&D tax credits and government incentives. |
Apps, Artificial Intelligence, Customer Service, Finance, Financial Services, FinTech, Mobile, Small and Medium Businesses, Wealth Management | San Francisco, California, United States |
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Directly Directly offers AI-powered solutions to resolve customer issues with the right mix of automation and human support. |
Artificial Intelligence, Customer Service, Enterprise Software, Machine Learning, Virtual Assistant | San Francisco, California, United States |
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Take Blip Take Blip is a platform for developing chatbots to help companies introduce their brands on messaging applications. |
Artificial Intelligence, Customer Service, Information and Communications Technology (ICT), Marketing Automation, Messaging, Natural Language Processing, Sales Automation, Text Analytics | São Paulo, Sao Paulo, Brazil |
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Sellsy Sellsy is an online customer relationship management (CRM) and sales management platform. |
Billing, CRM, Customer Service, E-Commerce, Enterprise Software, Information Technology, Internet, SaaS, Software | La Rochelle, Poitou-Charentes, France |
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Barrenjoey Barrenjoey is a financial services firm that provides advice, products, and services. |
Customer Service, Finance, Financial Services | Sydney, New South Wales, Australia |
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Sprocket Sprocket is a web-based customer development platform that delivers the latest digital marketing information. |
Customer Service, Digital Marketing, Service Industry | Setagaya, Tokyo, Japan |
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Aqua America Aqua America, Inc. (Aqua America) is the holding company for regulated utilities providing water or wastewater services in Pennsylvania, NYSE:WTR |
Business Development, Customer Service, Infrastructure | Bryn Mawr, Pennsylvania, United States |
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Graphic Packaging Graphic Packaging is committed to providing consumer packaging that makes a world of difference. NYSE:GPK |
Consumer Goods, Customer Service, Manufacturing, Packaging Services | Atlanta, Georgia, United States |
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Autoliv Autoliv is a holding company and a supplier of automotive safety systems. NYSE:ALV |
Automotive, Customer Service, Sales | Stockholm, Stockholms Lan, Sweden |
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Tribe Community Platform A powerful community platform integrated into your product. Increase user engagement, retention and lifetime value. |
Communities, Content Marketing, Customer Service, SaaS, Social CRM, Social Network, Software | Toronto, Ontario, Canada |
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Meituan Bike Meituan Bike (formerly Mobike) is a Chinese fully station-less bicycle-sharing system. |
Apps, Customer Service, Cycling, Last Mile Transportation, Ride Sharing, Transportation | Beijing, Beijing, China |
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Lessonly Lessonly is a simple training software that helps teams learn, practice, and do better work. |
Corporate Training, Customer Service, Enterprise Software, Sales, Software | Indianapolis, Indiana, United States |
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AskNicely AskNicely is the leading customer experience platform for service businesses. |
Customer Service, Email Marketing, Marketing Automation, SaaS | Portland, Oregon, United States |
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Weipinhui Weipinhui is a Chinese online discount retailer for brands. NYSE:VIPS |
Customer Service, E-Commerce, Fashion, Retail, Shopping | Guangzhou, Guangdong, China |
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SysAid SysAid provides an ITSM solution that enables central control over IT operations, including service desk, asset management, and MDM. |
Customer Service, IT Management, Mobile Devices, Network Security, SaaS, Software | Tel Aviv, Tel Aviv, Israel |
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Tujia Tujia operates as a vacation rental booking platform. |
Apps, Customer Service, Internet, Tourism, Travel | Beijing, Beijing, China |
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Pypestream Pypestream is conversational artificial intelligence built for scale. |
Artificial Intelligence, Call Center, CRM, Customer Service, Internet, Machine Learning, Messaging, SaaS | New York, New York, United States |
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American Express Global Corporate Travel Advisors American Express Global Corporate Travel Advisors provides end-to-end corporate travel and meetings program management. NYSE:GBTG |
Customer Service, Leisure, Travel | New York, New York, United States |
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Rulai Rulai provides enterprise level total solution for AI virtual assistants. Rulai enables Business users take control of the VxA. |
Artificial Intelligence, Customer Service, Education, Information Technology, Machine Learning, Virtual Assistant | Campbell, California, United States |
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Interactions Interactions develops award-winning intelligent virtual assistant solutions used by Fortune 500 companies worldwide. |
Artificial Intelligence, Customer Service, Enterprise Software, Information Services, Information Technology, Machine Learning, Natural Language Processing, Software, Speech Recognition, Virtual Assistant | Franklin, Massachusetts, United States |
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Perkbox Perkbox is a global benefits and rewards platform that helps companies care for, connect with and celebrate their employees. |
Customer Service, Employee Benefits, Employment, Human Resources, Software | London, England, United Kingdom |