TACTFUL

Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state of the art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channels conversion by up to 250%, and productivity by up to 80%. Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-point... s that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities Tactful UCX is an enterprise-grade scalable platform with flexible integrations, Tactful UCX can be integrated with ERP, CRM, eCommerce, mobile app, contact centre, or any other system.

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TACTFUL

Social Links:

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Industry:

Artificial Intelligence Business Intelligence Customer Service Enterprise Software Machine Learning Natural Language Processing SaaS Software Virtual Assistant

Founded:

2016-07-01

Address:

Cambridge, Cambridgeshire, United Kingdom

Country:

United Kingdom

Website Url:

http://www.tactful.ai

Total Employee:

Status:

Active

Email Addresses:

[email protected]

Total Funding:

200 K USD

Technology used in webpage:

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