SPARKCENTRAL

sparkcentral-logo

Consumers today engage with brands and companies on social channels by sending tweets and messages stating their customer service needs openly and publicly. Many companies choose to respond to these consumers via the same channels in order to address their concerns. The Sparkcentral Platform helps customer support teams manage large volumes of social inquiries in a streamlined and efficient manner. The platform pulls in the messages from these social channels and presents them to customer care t... eams via a secure agent console that automatically assigns the messages to the first available agent. Sparkcentralโ€™s client roster includes Delta Air Lines, Emirates, Netflix, Nordstrom, Dropbox, Uber, and T-Mobile. The companyโ€™s client portfolio includes [Uber](https://www.crunchbase.com/organization/uber#/entity), [Dropbox](https://www.crunchbase.com/organization/dropbox#/entity), [Delta Air Lines](https://www.crunchbase.com/organization/delta-air-lines#/entity), [Netflix](https://www.crunchbase.com/organization/netflix#/entity), Jetblue, Discover, [Nordstrom](https://www.crunchbase.com/organization/nordstrom#/entity), and many others. Formerly known as TwitSpark, Sparkcentral was incorporated in 2012 and is based in San Francisco, California.

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SPARKCENTRAL

Social Links:

Industry:
Apps Customer Service Enterprise Software SaaS Social Media

Founded:
2011-06-01

Address:
San Francisco, California, United States

Country:
United States

Website Url:
http://www.sparkcentral.com

Total Employee:
51+

Status:
Active

Contact:
866-599-6229

Email Addresses:
[email protected]

Total Funding:
37.63 M USD

Technology used in webpage:
SPF Domain Not Resolving Amazon Organization Schema Google Apps For Business Cloudflare Person Schema Cloudflare Hosting Gravatar Profiles Amazon Virginia Region


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Current Advisors List

bob-spinner_image

Bob Spinner Board Member @ Sparkcentral
Board_member
2013-07-01

stijn-bijnens_image

Stijn Bijnens Board Member @ Sparkcentral
Board_member

Current Employees Featured

christoph-neut_image

Christoph Neut
Christoph Neut CEO @ Sparkcentral
CEO
2020-02-01

Founder


davy-kestens_image

Davy Kestens

matthew-finneran_image

Matthew Finneran

Investors List

jsv_image

Jackson Square Ventures

Jackson Square Ventures investment in Venture Round - Sparkcentral

split-rock-partners_image

Split Rock Partners

Split Rock Partners investment in Venture Round - Sparkcentral

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Group MC

Group MC investment in Venture Round - Sparkcentral

limburgse-reconversie-maatschappij_image

Limburgse Reconversie Maatschappij

Limburgse Reconversie Maatschappij investment in Venture Round - Sparkcentral

split-rock-partners_image

Split Rock Partners

Split Rock Partners investment in Series B - Sparkcentral

sebastien-de-halleux_image

Sebastien de Halleux

Sebastien de Halleux investment in Series A - Sparkcentral

graph-ventures_image

Graph Ventures

Graph Ventures investment in Series A - Sparkcentral

peter-hinssen_image

Peter Hinssen

Peter Hinssen investment in Series A - Sparkcentral

limburgse-reconversie-maatschappij_image

Limburgse Reconversie Maatschappij

Limburgse Reconversie Maatschappij investment in Series A - Sparkcentral

bob-spinner_image

Bob Spinner

Bob Spinner investment in Series A - Sparkcentral

Newest Events participated

the-customer-service-and-experience-summit-europe_event_image Participated in The Customer Service and Experience Summit Europe on 2019-09-16 as sponsor

customer-service-summit-west-2019_event_image Participated in Customer Service Summit West 2019 on 2019-06-03 as sponsor

Official Site Inspections

http://www.sparkcentral.com Semrush global rank: 3.55 M Semrush visits lastest month: 4.09 K

  • Host name: ec2-44-216-64-189.compute-1.amazonaws.com
  • IP address: 44.216.64.189
  • Location: Ashburn United States
  • Latitude: 39.0481
  • Longitude: -77.4728
  • Metro Code: 511
  • Timezone: America/New_York
  • Postal: 20149

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