RIGHTANSWERS

RightAnswers provides self-service content and information technology (IT) knowledge management solutions to enable internal help desk organizations to enhance the end-user support experience. It offers Self-Service, a portal that integrates with the client's existing call management system, empowering end-users to resolve incidents and reducing the need to contact the help desk; Support Analyst, a portal that integrates with existing call management systems to provide an environment for help de... sk professionals to resolve open incidents and access IT support resources; and Solution Manager, an interface that enables clients to manage their enterprise knowledge. It also provides a Knowledge Explorer that enhances a suite of products by searching various selected resources within the client organization for relevant content; and a Support Wiki that offers Wiki functionality to simplify the capture of organizational knowledge.

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RIGHTANSWERS

Social Links:

Facebook

Twitter

Industry:

Computer Customer Service Software

Founded:

2001-01-01

Address:

Clark, New Jersey, United States

Country:

United States

Website Url:

http://www.uplandsoftware.com

Total Employee:

51+

Status:

Active

Contact:

+1 732 396 9011

Email Addresses:

[email protected]

Total Funding:

2.3 M USD

Technology used in webpage:

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