PRO EQ

Pro EQ develops customer relationship management (CRM) solutions to travel and retail industries. It offers iSys CRM, a customer relationship management software suite, which includes iSys Campaign Manager, a marketing application for the travel industry; iSys Call center, which is used to handle real time call and data recognition using telephony integration; and CriSys, an interface and toolkit for customer relations users. The company’s CRM suite also includes iSys Schedule Manager, a diar... y system to manage diary dates linked to bookings and customer interactions; iSys DM, analysis and data import processes to import customer data; iSys Questionnaire manager, which is used to build a questionnaire template and publish on Web; and iSys Customer Portal, a Web portal where customers can recommend friends, view their bookings, and other transactions. It also provides consultancy advice and guidance on the use of Internet to the travel industry. The company was founded in 1998 and is based in Cwmbran, the United Kingdom.More