OBSERVE.AI
Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention. With Observe.AI, contact centers can surface intelligence across every interaction, giving employees highly accurate, actionable feedback using baked-in coaching and evaluation workflows, and improve key business metrics across every customer touchpoint. Observe.AI is t... rusted by hundreds of customers and partners, including Resmed, Pearson, 23andMe, Accolade, Group 1 Automotive, and Southeast Trans. Backed by Softbank Vision Fund 2, Zoom, Menlo Ventures, Scale Ventures and Nexus Ventures, Observe.AI is headquartered in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.
OBSERVE.AI
Industry:
Artificial Intelligence Machine Learning Natural Language Processing SaaS Speech Recognition
Founded:
2017-07-19
Address:
San Francisco, California, United States
Country:
United States
Website Url:
http://www.observe.ai
Total Employee:
101+
Status:
Active
Contact:
+1 628 238 5683
Email Addresses:
[email protected]
Total Funding:
214.02 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default Google Analytics LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager Content Delivery Network Google Universal Analytics
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Current Advisors List
Current Employees Featured
Founder
Acquisitions List
Date | Company | Article | Price |
---|---|---|---|
2021-08-31 | ScopeAI | ScopeAI acquired by Observe.AI | N/A |
Investors List
Next47
Next47 investment in Series C - Observe.AI
Emergent Ventures
Emergent Ventures investment in Series C - Observe.AI
SoftBank Vision Fund
SoftBank Vision Fund investment in Series C - Observe.AI
Scale Venture Partners
Scale Venture Partners investment in Series C - Observe.AI
Steadview Capital
Steadview Capital investment in Series C - Observe.AI
Nexus Venture Partners
Nexus Venture Partners investment in Series C - Observe.AI
Menlo Ventures
Menlo Ventures investment in Series C - Observe.AI
Zoom
Zoom investment in Series C - Observe.AI
NGP Capital
NGP Capital investment in Series C - Observe.AI
Bossanova Investimentos
Bossanova Investimentos investment in Series B - Observe.AI
Newest Events participated
Official Site Inspections
http://www.observe.ai Semrush global rank: 810.71 K Semrush visits lastest month: 47.99 K
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- IP address: 99.83.190.102
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- Latitude: 47.54
- Longitude: -122.3032
- Metro Code: 819
- Timezone: America/Los_Angeles
- Postal: 98108