MIGHTYGEM

Get real-time customer feedback - private & direct. Ensure repeat business, attract new customers, and build a loyal following. The key to running a successful hospitality business is delivering great guest experiences every time. The best way to do this is to constantly measure operational performance and customer satisfaction, and look for ways to improve your offering. Their beautifully simple, mobile-friendly surveys enable customers to discreetly offer feedback, comments and suggestio... ns. Reward your customers with a promotion for filling out a survey and give them an incentive to come back soon! When customers request a response to their feedback, you will receive an immediate GEM ALERT email prompting you to contact them. Survey participants will be invited to join your mailing list, allowing you to promote to them at a later date. Their intuitive dashboard enables you to view feedback and track Key Performance Indicators (KPIs) such as Service, Food and Overall Experience. MightyGem offers a wide range of options for promoting your feedback channel, including posters, table talkers, stickers and integration with till receipts.More