KEYREPLY

keyreply-logo

KeyReply is an enterprise conversation AI platform with knowledge management and patient engagement automation capabilities. It offers specialized workflows for patient servicing and medical protocol information access. It provides patients and clinicians with appropriate answers by creating contextually relevant information derived from content across the organization. Unlike manual customer support or a small number of subject matter experts who are expensive, inconsistent to s... ale and has a long lead time to hire and train, especially in a specialized and high stakes domain like healthcare. KeyReply works best for hospitals who need to provide responses to patients and multiple stakeholders from multiple-segmented teams. Hospitals can reduce response times and improve response rates with less skilled staff in a high turnover environment while improving patient satisfaction. Hospitals also need accurate and up to date information to be given in an efficient and mass personalized manner. Text analytics will also enable management to collect strategic feedback and understand what patients are concerned about. As a result, KeyReply enables end to end transactions and cross-domain queries, which enables customer service turnaround time to be improved by 95% and speed up information retrieval by more than 3x. It also reduces the onboarding training time and mistakes from new staff. KeyReply is accredited by IHiS (Integrated Health Information Systems - the technology agency for the public healthcare sector in Singapore) as a Health Chatbot solution. KeyReply is also a WhatsApp Business Solution Provider and enables omnichannel platforms and enterprises to utilise WhatsApp to better serve their stakeholders.

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KEYREPLY

Social Links:

Industry:
Analytics Artificial Intelligence Enterprise Software Health Care Virtual Assistant

Founded:
2014-01-01

Address:
Singapore, Central Region, Singapore

Country:
Singapore

Website Url:
http://www.keyreply.com

Total Employee:
11+

Status:
Active

Email Addresses:
[email protected]

Total Funding:
1.83 M USD

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager WordPress Font Awesome Wordpress Plugins


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Current Employees Featured

peiru-teo_image

Peiru Teo
Peiru Teo CEO @ KeyReply
CEO
2018-01-01

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Max Xu
Max Xu Founder @ KeyReply
Founder
2015-07-01

ayush-bharti_image

Ayush Bharti
Ayush Bharti Head of Product @ KeyReply
Head of Product
2021-03-01

max-xu_image

Max Xu
Max Xu Co-founder @ KeyReply
Co-founder

alan-yudhahutama_image

Alan Yudhahutama
Alan Yudhahutama Senior Software Engineer @ KeyReply
Senior Software Engineer
2021-01-01

Founder


carylyne-chan_image

Carylyne Chan

max-xu_image

Max Xu

peiru-teo_image

Peiru Teo

spencer-yang_image

Spencer Yang

Investors List

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Blue Startups

Blue Startups investment in Angel Round - KeyReply

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Blue Startups

Blue Startups investment in Seed Round - KeyReply

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Blue Startups

Blue Startups investment in Angel Round - KeyReply

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Quest Ventures

Quest Ventures investment in Angel Round - KeyReply

Newest Events participated

angelpad-10-investor-demo-day_event_image Participated in AngelPad #10 Investor Demo Day on 2016-06-07 as exhibitor

blue-startups-fall-2015-cohort_event_image Participated in Blue Startups Fall 2015 Cohort on 2015-10-07 as exhibitor

Official Site Inspections

http://www.keyreply.com Semrush global rank: 582.82 K Semrush visits lastest month: 79.25 K

  • Host name: aacb0a264e514dd48.awsglobalaccelerator.com
  • IP address: 75.2.70.75
  • Location: Seattle United States
  • Latitude: 47.54
  • Longitude: -122.3032
  • Metro Code: 819
  • Timezone: America/Los_Angeles
  • Postal: 98108

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