EASYCSM

EasyCSM makes customer success management easy for B2B SaaS teams. Whether you are starting a brand new customer success team or an already formed team, EasyCSM provides the tools to increase revenue, decrease customer churn, and drive advocacy. Our core features include: 1. Onboarding playbooks - Iterate on onboarding playbooks that deliver value to users. 2. Account health monitoring - Get alerts on at risk accounts and upsell opportunities. 3. Retain & upsell - Standardize tasks into playbooks to improve retention and upsell rates. 4. Quantify impact - Generate reports to quantify customer success impact.