DROPTHOUGHT

DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to improved experiences and higher satisfaction and Net Promoter Scores. Instant feedback can be gathered through DropThought in three ways: via its mobile app, embedded API integrations, and on-site using tablet devices. DropThought’s Analytics Dashboard and Manager mobile app can instantly notify mana... gers and brands to feedback reported in the moment, to enable immediate responses, insights, and resolution. DropThought’s text analytics solution allows businesses to see customer experience metrics over time and quickly identify opportunities to improve. Companies can also easily select and promote customers’ positive instant feedback on social channels. The company was founded in 2011 and is based in Santa Clara, California, USA.

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DROPTHOUGHT

Social Links:

Facebook

Twitter

Industry:

Analytics Customer Service Information Technology Software

Founded:

2012-09-15

Address:

Santa Clara, California, United States

Country:

United States

Website Url:

http://www.dropthought.com

Total Employee:

11+

Status:

Active

Contact:

408-306-2126

Email Addresses:

[email protected]

Total Funding:

7.25 M USD

Technology used in webpage:

Viewport Meta IPhone / Mobile Compatible SSL By Default Google Font API Google Analytics LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager Content Delivery Network Google Universal Analytics