CONCERTO SOFTWARE

Concerto Software, a customer interaction management company, offers contact center services to its clients. The company offers its users with services that assist them in managing interactions with its clients through voice, email, Web, and fax. Its combination with Touchstar's Predictive Dialing System enables its users to optimize productivity with the assistance of TCPA and Do-not call registry systems that contains inbound ACD features. Furthermore, the service provides a range of facilities, including predictive dialing, call recording, silent call monitoring, and single-screen monitoring facilities. Cobncerto Software is a subsidiary of Golden Gate Capital and is headquartered in Westford, Massachusetts.