CC4SKYPE

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CC4Skype, Omni Channel Contact Center Solution for Skype for Business, is certified by Microsoft and is natively integrated with Skype for Business and Teams. All features are managed from one central administration tool and one client. The addition of extended Web Chat and Social Media features make CC4skype the most complete, versatile and flexible Omni Channel Solution in the Skype for Business Contact Center market today. The powerful interactive routing engine, based on business rules, s... kill set and availability of the agent, is used for all channels; web chat, voice, Email and Social Media. With it, CC4skype provides the possibility to perform real-time web care, to elevate customer experience. Web care, and with-it customer self-service is the future of Customer Care. Therefore, providing excellent Omni Channel self-service will enable companies to transform customer contact experience.

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CC4SKYPE

Social Links:

Industry:
Internet Software

Founded:
1990-01-01

Address:
Vianen, Zuid-Holland, The Netherlands

Country:
The Netherlands

Website Url:
http://www.cc4skype.com

Status:
Active

Contact:
088 2 680 700

Email Addresses:
[email protected]

Technology used in webpage:
SPF Microsoft Exchange Online Organization Schema Office 365 Mail Person Schema Google Google Cloud Apache 2.4 Autoptimize WordPress 5.3


Newest Events participated

ict-winterfair_event_image Participated in ICT WinterFair on 2017-12-13 as exhibitor

Official Site Inspections

http://www.cc4skype.com

  • Host name: ip-185-34-177-66.net.ngnetworks.nl
  • IP address: 185.34.177.66
  • Location: Heerhugowaard Netherlands
  • Latitude: 52.6592
  • Longitude: 4.8259
  • Timezone: Europe/Amsterdam
  • Postal: 1703

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