BECOGENT

becogent-logo

beCogent offers a diverse range of contact centre solutions, including fully outsourced partnerships, services to complement and support an in-house operation, short and long-term consultancy and project work. It offers inbound call services, such as general customer service support, product/service support, technical IT support, account and billing enquiries/transactions, complaints/problem-resolution, campaign response management, sales order processing and tracking, and data capture and data ... inputting services. The company also provides outbound/marketing services, which include general customer care calls, after sales calls, surveys and market research, soft debt management, and sales campaign cold-calling services; and technical support services through voice-based and email services, such as broadband set-up and access, technological diagnostics and solutions, level I and level II support, escalations from level I, out of scope support, hardware and software set-up and ongoing support, and upgrades and maintenance services. In addition, it offers administration and back office support services, including general enquiries, product advice and support, complaints and escalations, mail order processing, order tracking, email correspondence, data inputting, and management information and analysis services.

#SimilarOrganizations #People #Website #More

BECOGENT

Social Links:

Industry:
Commercial Customer Service Outsourcing Software

Founded:
1999-01-01

Address:
Airdrie, North Lanarkshire, United Kingdom

Country:
United Kingdom

Website Url:
http://www.becogent.com

Status:
Active

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF LetsEncrypt PHP PHP 7 LiteSpeed SingleHop Hawkhost DNS


Similar Organizations

4-dimensions-logo

4 Dimensions

4 Dimensions is an IT company that offers web hosting, cloud computing, outsourcing, ERP solution, 24/7 monitoring & IT equipment services

customertouch-logo

CustomerTouch

CustomerTouch provides software solutions to improve the relationship between brand strategy and customer service performance.

un1t-logo

UN1T

Unit Group provides sophisticated solutions, uninterrupted working environment, and company development for clients.

Current Employees Featured

ron-peerenboom_image

Ron Peerenboom
Ron Peerenboom Founder @ beCogent
Founder

dermot-jenkinson_image

Dermot Jenkinson
Dermot Jenkinson Founder @ beCogent
Founder

Founder


dermot-jenkinson_image

Dermot Jenkinson

ron-peerenboom_image

Ron Peerenboom

Official Site Inspections

http://www.becogent.com

  • Host name: a904c694c05102f30.awsglobalaccelerator.com
  • IP address: 13.248.169.48
  • Location: Seattle United States
  • Latitude: 47.6348
  • Longitude: -122.3451
  • Metro Code: 819
  • Timezone: America/Los_Angeles
  • Postal: 98109

Loading ...

More informations about "beCogent" on Search Engine