HAPPYORNOT
HappyOrNot is a Finnish company that specializes in instant customer and employee satisfaction analytics. HappyOrNot is the company responsible for creating the globally-recognizable ‘Smiley’ feedback system. With over 25,000 physical ‘Smiley Terminals’ in airports, office spaces, and retail outlets around the world, the company generates employee and customer feedback data on an unprecedented scale. Servicing more than 4,000 clients in 117 countries, HappyOrNot presents and packages c... ustomer and employee feedback data (visualized as a four point scale from ‘smile’ to ‘frown’) so that organizations can tweak specific aspects of their service in accordance with what customers and staff actually want. Founded in 2009 and with first terminals installed in 2010, the company, which employs 80 people, has recorded about a billion responses to date. Headquartered in Tampere, Finland, with offices in US, UK, Germany, France, Netherlands, Singapore and a global reseller network in over 100 countries, HappyOrNot is already being utilized by thousands of clients in every continent: from Microsoft to McDonald's; London Heathrow Airport to LinkedIn; British National Health Service (NHS) to IKEA.
HAPPYORNOT
Industry:
Analytics Customer Service Developer Tools Information Services Information Technology
Founded:
2009-01-01
Address:
Tampere, Western Finland, Finland
Country:
Finland
Website Url:
http://www.happy-or-not.com
Total Employee:
101+
Status:
Active
Contact:
+358 3 41089413
Email Addresses:
[email protected]
Total Funding:
40.23 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Google Font API Apple Mobile Web Clips Icon Google Tag Manager WordPress Global Site Tag Mobile Non Scaleable Content Sitelinks Search Box Euro
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Current Advisors List
Current Employees Featured
Founder
Investors List
Verdane
Verdane investment in Series B - HappyOrNot
Northzone
Northzone investment in Series B - HappyOrNot
Northzone
Northzone investment in Series A - HappyOrNot
AirTree Ventures
AirTree Ventures investment in Series A - HappyOrNot
EASME - EU Executive Agency for SMEs
EASME - EU Executive Agency for SMEs investment in Grant - HappyOrNot
Newest Events participated
Official Site Inspections
http://www.happy-or-not.com Semrush global rank: 263.77 K Semrush visits lastest month: 256.88 K
- Host name: de-d2.seravo.net
- IP address: 178.63.77.61
- Location: Germany
- Latitude: 51.2993
- Longitude: 9.491
- Timezone: Europe/Berlin
More informations about "HappyOrNot" on Search Engine
Stop guessing. Get customer feedback platform that works | HappyOrNot®
HappyOrNot is a customer feedback management company that provides innovative solutions, online survey tools for website feedback, online review tools, NPS surveys, pre built survey templates, and more to measure satisfaction levels …See details»
Welcome to HappyOrNot HappyOrNot ® - The original Smiley …
1.5 billion. voices we’ve shared. Growing daily by the millions, the feedback data we collect helps companies create better customer experiences. HappyOrNot Management team. Join the Happy Family! We are an international SaaS company conquering the world by helping companies create better experiences and making customers happier.See details»
HappyOrNot | LinkedIn
HappyOrNot | 6,524 followers on LinkedIn. Turn feedback into more revenue with our trusted customer feedback solution. | Giving and understanding feedback shouldn’t be hard. Our mission is to...See details»
HappyOrNot - Crunchbase Company Profile & Funding
HappyOrNot is a Finnish company that specializes in instant customer and employee satisfaction analytics. HappyOrNot is the company responsible for creating the globally-recognizable ‘Smiley’ feedback system. With over 25,000 physical ‘Smiley Terminals’ in airports, office spaces, and retail outlets around the world, the company ...See details»
HappyOrNot - Wikipedia
HappyOrNot Ltd. is a Finnish company that makes feedback terminals for measuring customer satisfaction. The terminals consist of four smiley -faced buttons that customers are invited to press to indicate whether they are very happy, happy, unhappy or very unhappy with the service they were provided.See details»
Your most effective customer feedback solution - HappyOrNot
Apr 9, 2024 HappyOrNot helps you measure customer satisfaction to learn what, when, where and why to take action and improve with real-time customer feedback insights.See details»
HappyOrNot | LinkedIn
With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. Founded in 2009, we are the pioneers of …See details»
HappyOrNot - Funding, Financials, Valuation & Investors
HappyOrNot has raised a total of. $40.2M. in funding over 3 rounds. Their latest funding was raised on Sep 19, 2019 from a Series B round. HappyOrNot is funded by 5 investors. Verdane and Northzone are the most recent investors. Unlock for free.See details»
Customer Satisfaction at the Push of a Button | The New Yorker
Jan 29, 2018 HappyOrNot was founded just eight years ago, but its terminals have already been installed in more than a hundred countries and have registered more than six hundred million responses—more than...See details»
HappyOrNot - YouTube
HappyOrNot. @HappyOrNotcom ‧. 436 subscribers ‧ 217 videos. Giving and understanding feedback shouldn’t be hard. Our mission is to help companies engage with their customers through the simple...See details»
HappyOrNot - Contacts, Employees, Board Members, Advisors
Organization. HappyOrNot. Connect to CRM. Save. Summary Financials People Technology Signals & News Similar Companies. Highlights. Employee Profiles 5. Number of Board Member and Advisor Profiles 4. Contacts 73. About. HappyOrNot has 5 current employee profiles, including Country Director, France Nicolas Herz.See details»
Employee Experience and Engagement Survey | HappyOrNot®
Listen to your employees and take action to improve their employee experience. HappyOrNot helps you make informed and unbiased decisions with detailed analytics. Do they feel motivated? How is the workload? Address problems with employee satisfaction every day and over time. Employees will give feedback when you provide them an easy …See details»
Human experience management tool from HappyOrNot® …
The Happy-Or-Not ® Smiley Answersâ„¢ management tool helps organizations improve all areas of the human experience by identifying meaningful and usable insights. CX. Customer. Experience. Speed to value. Pinpoint causes of negative feedback. Actionable insight. PX. Patient. Experience. Real-time insights.See details»
HappyOrNot Pricing, Alternatives & More 2024 | Capterra
HappyOrNot is a customer feedback insights solution that helps companies improve operational excellence and business performance, instantly and over time. Our range of easy-to-use feedback-collecting Smileys, analytics, and reporting helps companies make informed decisions based on real-time, continuous data.See details»
HappyOrNot Software - 2024 Reviews, Pricing & Demo
HappyOrNot is an easy-to-use, engaging customer feedback solution that helps companies optimize their operations based on real-time, high-volume data. Our solution is made up of three core elements: HappyOrNot Smileys, Analytics, and Success services.See details»
What's new - HappyOrNot
May 4, 2024 November. NEW FEATURE: We've launched HappyOrNot API v2, which is on the Open API standard and has the following new features: Data structures that intuitively suit BI applications. Improved access and feature control , where tokens can be restricted by time, organization hierarchy and feature visibility.See details»
Performance indexes - HappyOrNot
16.3.2023 • Knowledge. There are three different performance indexes that you can use for your feedback data in HappyOrNot Analytics: Happy Index, Net Promoter Score (NPS), and Average (for 5-scale surveys). The indexes are calculated differently but are all shown in reports as a blue line.See details»
HappyOrNot® service based industry customer satisfaction system
HappyOrNot® service based industry customer satisfaction system. Increase customer loyalty and customer lifetime value with HappyOrNot’s customer satisfaction tool in service industries to drive long-term growth for your organization and surpass the competition. Get Started. Book a demo.See details»
New Member Spotlight: HappyOrNot - gorspa.org
Apr 30, 2024 HappyOrNot revolutionizes customer feedback with its innovative smiley-faced kiosks and digital solutions. Empowering businesses worldwide, HappyOrNot enables real-time customer satisfaction measurement, allowing companies to understand and enhance customer experiences.See details»
Set up single sign-on (SSO) - HappyOrNot Help Center
28.11.2023 • Knowledge. When you use a single sign-on (SSO), your employees can log in to HappyOrNot Analytics by using their normal login credentials without having to create new ones. Through SSO your organization can also utilize existing multi-factor authentication (MFA) systems to increase security when accessing HappyOrNot Analytics.See details»